Frequently Asked Questions

Got a question? You’re not alone.

Below are the most common things people ask before getting started. If you don’t see your question here, feel free to reach out - we’re always happy to help.

Contact us

While you can order online, many clients prefer to talk things through first and that’s completely fine.

If you’d like to book a call, reach out via our contact form or email ryan@thelift.au. Let us know what you’d like to discuss and leave your mobile number. We’ll always send a text to confirm a time before calling.

Yes - trade/service businesses are our main focus.

We work with plumbers, electricians, cleaners, roofers and other service businesses because we understand the industry and how to communicate clearly without overcomplicating things.

Most clients either place an order online or reach out for a quick chat first. From there, we guide you through what’s needed and keep things simple and clear from the start.

Of course. A lot of clients come to us knowing they need help but not exactly what with. We have all the time in the world to help direct you guys in the right direction.

Simply reach out via our contact form or email and we can work on whats next for you.

Yes. We work with brand new businesses, growing businesses and established trade businesses looking to tighten things up. The approach is always tailored to where you’re at.

We keep things practical, honest and easy to understand. No fluff, no jargon - just work that helps trade businesses move forward.

We work with a number of trusted print suppliers across Australia. This allows us to choose the best option for each job, balancing quality, turnaround time and price. Using multiple printers means we can consistently deliver highquality results while keeping costs reasonable for our clients.

No we dont have a physical location or offer in person consults - We are an online business accomidating for businesses across all of australia.

We encourage you to check our Google reviews, look through our portfolio and take your time. We’re transparent about our work and how we operate.